211 Alberta is an information and referral phone and chat line that connects individuals and families to local community and social services. 211 Alberta is a funded partner of United Way of the Alberta Capital Region.
Working with the 211 Alberta Steering Committee and reporting to the 211 Alberta Manager, you will provide senior administrative support and facilitate information sharing to internal and external stakeholders.
Coordination and Support
Provide 211 Manager and 211 Steering Committee with senior administrative support by developing agendas, coordinating various meetings and events, preparing, maintaining and sharing minutes, records, materials and resources
Track and share plan progress including implementation activities, strategy alignment, initiative commonalities and linkages to resources
Facilitate key internal and external stakeholder information sharing by developing, implementing and maintaining systems to communicate strategies, progress and reports
Coordinate the collection of relevant data within required reporting timelines
Maintain 211 virtual workspace (e.g. SharePoint)
Assist 211 Manager in the production of reports
Work with Evaluator to ensure relevant data is captured in accordance to the evaluation plan
Identify risk management issues and ensure 211 Manager is informed
Communications and Marketing
Maintenance of 211 website
Updating communication materials
Dissemination of materials to partners
Management of 211 social media activities including aligning with national marketing efforts regarding 211 Day
Requires a diploma or bachelor degree in a related area plus a minimum of three years’ experience in a similar position and/or an equivalent combination of education and experience.
Experience includes working with collaborations, project administration and website maintenance
MS Office proficiency and knowledge of SharePoint an asset
Working knowledge of web based, online and social media applications
Knowledge of information and referral services is considered and asset.
The successful candidate will also demonstrate:
Strong planning and organizing skills
Strong relationship building skills
Strong verbal and written communication skills
Strong attention to detail
Flexibility regarding adapting to changing priorities
Customer focus skills applying a collaborative, cooperative service approach
A commitment to personal accountability
This is a temporary full-time position funded by a government of Alberta grant till March 31, 2020 with a good possibility of extension. We offer competitive compensation and a benefits package. This position works out of the United Way office at 15132 Stony Plain Road, Edmonton, AB.
Please submit a resume and cover letter to email@example.com by March 29, 2019.
United Way of the Alberta Capital Region is committed to creating an inclusive workplace that reflects our diverse community that we serve. Our commitment to diversity and inclusion goes beyond promoting equity and we encourage candidates from diverse backgrounds and those who may need accommodation to apply. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions and maximize the impact of our work.